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Feedback Form

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Your feedback is invaluable as it provides us with the opportunity to look at what we can do; more, better, less, different. 

Please use the form below to send us your comments, concerns, compliments or complaints.

Burlington Village Feedback Form

Complaints process: 

  1. Your complaint will be acknowledged to you within 5 working days of receipt.
  2. We will endeavour to investigate your complaint within 20 working days from the date of acknowledgement. You will be informed if this will take longer and the reasons this is necessary.
  3. Where extensive investigations are required, you will be kept informed at regular intervals until the matter is resolved.